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Frequently Asked Questions

Can I switch between different types of classes?

Yes! You can choose any class that fits your schedule and interests.

How long are classes?

Most of our classes are 50 minutes, giving you time to work hard, learn new movements, and see progress without taking up your whole day.

Who can attend Reformer Pilates classes?

You must be 18 or older to join Reformer Pilates. There’s no maximum age — as long as you can move safely and get up and down from the reformer independently, our instructors can adapt exercises to suit your abilities.

What if I’m recovering from an injury?

Always check with your health professional first. If they give you the go-ahead, let your instructor know before class so they can adapt exercises to keep you safe and comfortable.

How many people are usually in a class?

Each class is limited to 7 participants, so you’ll get plenty of personal attention and space to move comfortably.

What happens if I don’t show up?

No-shows will result in the class being deducted from your pack or membership.

Can I cancel my membership anytime?

Yes. Memberships can be cancelled after the 3-month minimum commitment. Please check your membership agreement or contact us for details on notice periods and any applicable fees.

What’s your cancellation policy?

Please cancel at least 12 hours before your class to keep your credit. Cancellations made within 12 hours or no-shows will result in the loss of your class credit.

What if I arrive late?

To respect the class and avoid disruption, we can’t admit late arrivals once the session has started. For full details, please refer to our Terms & Conditions.

How do I book a class?

Booking is simple. Choose a class pack or become a member for the best value. Memberships include 5, 10, or Unlimited classes per month with a 3-month minimum commitment.

Can I share my class pack with a friend or family member?

No, class packs are for individual use only, and memberships are also strictly personal.

Is there a contract or commitment?

Our monthly memberships are on autopay and require a minimum of 3 months, but they can be paused or canceled with 10 days’ notice. Class packs, on the other hand, require no commitment.

What’s the difference between class packs and memberships?

Class packs are flexible use them anytime within the expiration window. Memberships are recurring and give you the best price per class.

First time with us?

We’ve made getting started simple: try 4 classes for £45 or go all in with unlimited classes for £130. Not sure which class to choose first? Explore our Classes page and see what speaks to you.

Is there a trial class or introductory offer?

Yes! New clients can enjoy introductory packages.

What is your cancellation policy for classes?

Please cancel at least 12 hours in advance to avoid a cancellation fee. The cancellation fee is £10.

Are there any membership discounts?

We offer discounted rates for students and blue light badge holders. Ask our front desk for current promotions.

Do I need to book in advance?

Yes, since space is limited, we recommend reserving your spot online ahead of time.

Where can I find Chapel Studio?

You’ll find us at 82 Chapel Market, London, N19EX. The nearest tube station is Angel.

What should I bring?

Come in your workout gear and bring a water bottle. Grip socks are required, you can bring your own or pick up a pair in the studio.